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Course Freezing

Updated

If you find your Inductus health & safety training has locked up or frozen:

Step 1

  1. Please log out of Sentinel
  2. Close all browser windows 
  3. Log in again and select the Inductus button to resume your course

Step 2

If Step 1 does not resolve the issue, you may need to clear your temporary internet files in order to download the course afresh.  

Instructions on how to clear your temporary internet files in Chrome (recommended browser) can be found on the following link: Google Guide

Step 3

You can try an alternative PC to see if you experience issues.

 

If these steps do not resolve the issue and Inductus is still not working, please don’t hesitate to raise a support ticket (click here)  and the Inductus Support Team will be able to assist you. 

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